Shipping Policy

We know that once you place an order, you want your gear in your hands as quickly as possible. Our team works hard to process and ship orders efficiently while keeping you informed every step of the way.

Free Ground Shipping

Orders totaling $75 or more qualify for free ground shipping within the 48 contiguous United States.

Ground shipments are sent via UPS or USPS, depending on the destination and shipping method that allows us to deliver your order most efficiently.

Tracking information will be emailed to you as soon as it becomes available so you can follow your shipment from our facility to your doorstep.

Business Days

Our shipping operations run Monday through Friday. Business days do not include weekends or major holidays. Orders placed on weekends or holidays will typically ship the following business day.

Order Processing & Shipping Timeframes

Shipping speed depends on the availability status shown on each product page.

Same-Day Shipping

Items marked “Same Day” will ship the same business day when the order is placed before 2:00 PM Central Time.

Orders placed after 2:00 PM will ship the next business day.

1–2 Day Shipping

Items listed as “1–2 Day” ship directly from one of our supplier warehouses.

Orders placed before 2:00 PM Central Time can often ship the same day; however, processing times may vary depending on warehouse location and order volume. In some cases, shipment may occur on the following business day.

3–5 Day Shipping

Products marked “3–5 Day” are not currently stocked in our Texas warehouse and cannot ship vendor-direct.

We first bring the item into our facility before sending it to you. Please allow 3–5 business days for us to receive the product and get it on its way.

Expedited Shipping

Selecting an expedited shipping method speeds up transit time after the order has shipped, but it does not reduce processing or handling time.

Multiple Shipments

To get your gear to you as quickly as possible, we may ship items separately from different distribution centers.

In some situations, we may consolidate items into a single shipment. We use our best judgment to ensure the fastest and most reliable delivery experience.

You will receive tracking information for each package.

Delivery & Signatures

Most packages are delivered directly to your door and do not require a signature.

However, certain items shipped directly from a manufacturer may require one.

If you have a strong preference regarding signature requirements, please contact Customer Service before placing your order, and we will do our best to accommodate your request.

Damaged Shipments

If your order arrives visibly damaged, please contact Customer Service immediately.

While shipping claims are handled by the carrier, we will assist you through the process to help resolve the issue as quickly as possible.

Our Commitment

We strive to ship from the distribution center closest to you whenever possible. However, inventory levels may vary by location.

Every shipping decision we make is guided by one goal — getting your gear to you quickly and reliably so you can ride with confidence.

Have a question about shipping or delivery times?
Our Customer Service team is always happy to help — reach out anytime before placing your order.