Shipping & Delivery Policy

By completing a purchase with Dirt2Street, you acknowledge that shipping timelines are estimates and not guaranteed delivery dates.

Last Updated: 02/10/2026

This Shipping & Delivery Policy (“Policy”) outlines the terms and conditions governing the shipment and delivery of products purchased from Dirt2Street.com (“Dirt2Street,” “we,” “us,” or “our”). By placing an order on our website, you acknowledge and agree to the terms contained in this Policy.

Dirt2Street is committed to processing and shipping orders as efficiently as possible while maintaining the accuracy and care required when handling technical riding gear and equipment.

Orders are typically processed within a reasonable timeframe following payment authorization. Processing times may vary depending on product availability, order volume, seasonal demand, and warehouse operations. Submission of an order does not guarantee same-day processing or shipment.

Some products offered on Dirt2Street.com ship directly from manufacturer or distributor facilities. As a result, items within the same order may arrive in separate packages and on different delivery dates. This is a normal part of modern ecommerce fulfillment and helps ensure customers receive products as quickly as possible.

Estimated shipping timelines provided at checkout or elsewhere on the Site are estimates only and are not guarantees of delivery dates. Transit times begin once a shipment has been transferred to the carrier and are subject to the carrier’s network and operating conditions.

Dirt2Street is not responsible for shipping delays caused by circumstances beyond our control, including but not limited to severe weather, natural disasters, transportation disruptions, labor shortages, supply chain interruptions, carrier capacity limitations, customs processing, or regional service delays.

Title to products transfers upon shipment. Risk of loss shall transfer to the customer upon confirmed delivery to the address provided at checkout, subject to applicable consumer protection laws. Once a package has been accepted by the carrier, the carrier assumes responsibility for delivery.

Customers are responsible for providing accurate and complete shipping information at the time of purchase. Dirt2Street shall not be liable for delays, losses, or additional charges resulting from incorrect or incomplete addresses. If an order is returned to us due to an address error or failed delivery attempt, additional shipping fees may apply to reship the package.

If tracking information indicates that a package has been delivered to the address provided, the order will be considered fulfilled. Dirt2Street is not responsible for packages that are lost or stolen after confirmed delivery. Customers are encouraged to ship orders to secure locations and monitor tracking updates closely.

In the event a package is lost in transit, customers must notify us within a reasonable period so that we may initiate a carrier investigation when applicable. Resolution timelines for lost shipments are determined by the carrier and may take time to complete. Replacement shipments or refunds, when appropriate, will be issued consistent with the carrier’s investigation findings and applicable law.

Occasionally, products may be temporarily unavailable after an order is placed due to real-time inventory fluctuations within the supply chain. If this occurs, we reserve the right to cancel the order and issue a full refund or notify you of revised fulfillment timelines.

Certain items may be offered on a pre-order or backorder basis. By purchasing such items, you acknowledge that restock dates and release timelines are subject to manufacturer schedules and may change without notice. Dirt2Street is not liable for manufacturer delays. Customers may cancel pre-orders at any time prior to shipment unless otherwise specified on the product page.

Shipping charges are calculated at checkout based on factors such as package weight, dimensions, destination, and carrier rates. These charges are non-refundable once a shipment has been transferred to the carrier, except where required by law.

From time to time, Dirt2Street may offer free shipping promotions. Unless explicitly stated otherwise, free shipping applies only to standard shipping methods within eligible regions and does not guarantee expedited delivery.

Delivery dates should not be relied upon for time-sensitive needs such as trips, events, or scheduled rides. Dirt2Street shall not be responsible for any damages or losses resulting from delayed shipments.

Customers are responsible for inspecting packages upon arrival. Any visible damage should be reported promptly so that we may assist in initiating a carrier claim when appropriate.

International shipments, where offered, may be subject to customs inspections, import duties, taxes, and additional fees imposed by the destination country. These charges are the sole responsibility of the customer and are not included in product or shipping prices unless explicitly stated.

Dirt2Street reserves the right to limit shipping destinations, refuse shipment to certain locations, or cancel orders that present elevated fraud risk.

We reserve the right to update or modify this Shipping & Delivery Policy at any time. Continued use of our website following any changes constitutes acceptance of those updates.

For questions regarding shipping, delivery, or order status, please contact:

Info@dirt2street.com
Dirt2Street, 6011 43rd St, Lubbock Texas 79407